What are the features and technical requirements that you should consider to choose the right integration solution for your business.


Recruiters can spend a significant amount of time making calls to prospective candidates and clients, whilst working on storing data and records of their interactions within their CRM. It is clear that these two disparate systems need to be connected for recruiters to work more efficiently and close sales more quickly


To bridge the gap between your phone and CRM system, a good starting point is to investigate CRM-telephony integration. We understand that it can difficult to know where to begin when looking for an integration, so we've put together a helpful guide that is full of insights on the most popular and useful software and telephony features to consider.